Privacy Policy

Privacy Policy

Effective date: January 1, 2026. Last updated: May 29, 2026.

1. What We Collect

When you use our contact form, we collect: your name, email address, the message you submitted, and your IP address. We also collect standard web server logs (pages visited, timestamps, browser type) that do not identify you personally.

2. How We Use Your Information

We use contact form submissions to respond to your question or to document consumer experiences for our research. We do not use your information for marketing purposes or share it with locksmith companies.

3. What We Do Not Do

We do not sell, rent, or share your personal information with third parties for commercial purposes. We do not pass your contact information to locksmith companies. We do not use tracking pixels from locksmith companies or local-services platforms.

4. Cookies

This site uses minimal cookies required for session management. We do not use advertising cookies, cross-site tracking cookies, or third-party analytics that would identify you personally across sessions.

5. Your Rights (CCPA / GDPR)

You may request deletion of your contact form submission data by emailing us through the contact page. California residents have additional rights under CCPA. EU/UK residents have rights under GDPR including access, portability, and deletion.

6. Data Retention

Contact form submissions are retained for up to 24 months for research and documentation purposes, then deleted. Server logs are retained for 90 days.

7. Contact

Privacy questions: use the contact form and select "Other" as the topic.